My tracking link doesn't work.
Our shipping partners will begin sending over detailed tracking within 3-5 days of shipment. If your tracking link isn't working after 5 days, please submit a support ticket here and we'll help you out.
To help us investigate your tracking link issue faster, please be sure to include the following details in your support ticket:
1. First and last name
2. Order number
3. Email address used to place the order
4. Tracking number
When will my order arrive?
Your order should arrive within the timeframe displayed next to your shipping selection at checkout. Please note that there often unforeseeable circumstances that can cause slight delays in delivery. Please refer to your order tracking information if ...
When will my order ship out?
Orders with Free Shipping ship out in 5-10 business days. You'll get a shipping confirmation email when your order ships. If you do not get a shipping confirmation after 10 days, let us know and we'll help you out. If you ordered expedited shipping, ...
Where do you ship from?
Pedal the Metal has fulfillment centers in Salt Lake City, Philadelphia, and Shenzhen. We'll ship your order from the location that ensures the fastest delivery to your shipping address.
How much does shipping cost?
If you're ordering outside the United States, you may be required to pay additional customs fees upon delivery. To learn more about customs fees, please see our customs, duties, vats, and taxes article here. Pedal the Metal offers free worldwide ...
What are Pedal the Metal's international shipping rates?
Please note that you may be required to pay additional customs fees upon delivery. To learn more, check out our customs, duties, tariffs, and taxes article here. To see a list of international shipping prices: Add the items you want to order to your ...