When will my order arrive?

When will my order arrive?

Your order should arrive within the timeframe displayed next to your shipping selection at checkout. Please note that there often unforeseeable circumstances that can cause slight delays in delivery. Please refer to your order tracking information if your order has not yet arrived. You can apply for a refund, credit, or replacement for late deliveries under our refund policy found here:



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    • When will my order ship out?

      Orders with Free Shipping ship out in 5-10 business days. You'll get a shipping confirmation email when your order ships. If you do not get a shipping confirmation after 10 days, let us know and we'll help you out. If you ordered expedited shipping, ...
    • Where do you ship from?

      Pedal the Metal has fulfillment centers in Salt Lake City, Philadelphia, and Shenzhen. We'll ship your order from the location that ensures the fastest delivery to your shipping address.
    • Will I have to pay customs, duties or tariffs upon delivery?

      If a parcel is returned to Pedal the Metal because a buyer refused to pay their tariffs or taxes, Pedal the Metal will refund the cost of the product after charging for the shipping and additional fees required to return the package. Customs ...
    • My tracking link doesn't work.

      Our shipping partners will begin sending over detailed tracking within 3-5 days of shipment. If your tracking link isn't working after 5 days, please submit a support ticket here and we'll help you out. To help us investigate your tracking link issue ...
    • How much does shipping cost?

      If you're ordering outside the United States, you may be required to pay additional customs fees upon delivery. To learn more about customs fees, please see our customs, duties, vats, and taxes article here. Pedal the Metal offers free worldwide ...